The real-time data is helpful when it actually appears, but in my experience it is not uncommon for a “location not available” message to appear when a specific bus is selected.
With this app, that has finally changed, but the agency is still behind where it should be with respect to data sharing and transparency. For years, it has dragged its feet about releasing real-time bus and train location data. Valley Metro has a history of stubbornly doing things its own way rather than following best practices in the industry. Or… most smart phones have nfc we don't even need a smart card just need to make the option to do everything through the app. I say maybe because I’ve now noticed that the McDowell bus at least once a week, the first bus that runs the full route doesn’t show up? So Valley Metro pays 8 drivers(4 EB routes at 4am and 430am) and at least one other driver that doesn’t show up once a week to not pick up passengers? How can you advertise as being good for the environment when you’re needlessly driving empty after kicking people off the bus? And supposedly just added better morning coverage? Where? How? Brain dead people running this org.Īnd why are the smart cards only available for businesses? 8th largest municipality and we’re going to the gas station to get a bus pass when they could just make the smart cards available to everyone and reloadable from your phone. The east bound buses Camelback, Indian School, Thomas, McDowell start at 4am-ish but the first two morning runs end at 50-something street, they make sure everyone is off the bus and then continue going eastbound EMPTY!!! How much sense does that make? You’re paying the driver, you’re running the same way, why make people get off the bus and wait for the next bus to maybe show up.
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